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Blog thumbnail: 8 Ancillary Revenue Streams Hotels Can Tap Into Without Selling a Single Room

Blog

8 Ancillary Revenue Streams Hotels Can Tap Into Without Selling a Single Room

Blog thumbnail: How Mobile Ordering Boosts Hotel Revenue, Insights From 4,000+ Guest Orders

Blog

How Mobile Ordering Boosts Hotel Revenue: Insights from 4,000+ Guest Orders

Blog thumbnail: How AI Is Transforming the Hospitality Industry

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How AI is Transforming The Hospitality Industry

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Most popular
Blog thumbnail: Centralized Guest Communication in Hotels, 6 Messaging Trends Backed by Data

Blog

Centralized Guest Communication in Hotels: 6 Messaging Trends Backed by Data

Blog thumbnail: Beyond Automation, AI's Role in Personalized Hospitality

Blog

Beyond Automation: AI’s Role in Personalized Hospitality

Unlocking New Revenue in Hospitality ebook cover

E-book

Unlocking New Revenue in Hospitality

Plans that fit your operations.
Experiences that fit your guests.

“With Duve, we’ve been able to centralize and personalize the entire guest experience at scale. As a luxury brand, guest satisfaction is crucial, and Duve helps us deliver tailored communication to each guest. In just the past few months, we’ve consistently seen ROI between 700% and 800%.”
Sylvain Chauvet
General Manager, Sofitel Mexico City Reforma

Basic

Online Check-in & Guest App

Book a demo

Kick-start guest engagement using pre-arrival communication, branded guest app and automations

Key features:
  • icon Online check-in
  • icon Branded guest app
  • icon Check-out coordination
  • icon Analytics
  • icon Support
Minimum package: $120 / month

Pro

Basic + Communication suite

Book a demo

A complete guest management solution, with a unified inbox & a personalized guest messaging (SMS, WhatsApp) capabilities

Key features:
  • icon Communication hub
  • icon Automations & Workflows
  • icon Online check-in
  • icon Branded guest app
  • icon Check-out coordination
  • icon Analytics
  • icon Support
Minimum package: $150 / month

0% Commission
on in-house upsells

Premium

Pro + Upsells

Book a demo

The complete solution to manage your guests and generate more revenue by incorporating smart upsells at the right step and the right time in the guest journey

Key features:
  • icon Upsells & eCommerce
  • icon Communication hub
  • icon Automations & Workflows
  • icon Online check-in
  • icon Branded guest app
  • icon Check-out coordination
  • icon Analytics
  • icon Support
Minimum package: $200 / month

Enterprise

Contact us

Our enterprise plan includes advanced customizations and expert services, allowing you to assemble the perfect package of features for your enterprise with your dedicated account manager

Key features:
  • icon Upsells & eCommerce
  • icon Communication hub
  • icon Automations & Workflows
  • icon Online check-in
  • icon Branded guest app
  • icon Check-out coordination
  • icon Analytics
  • icon Support

Complete plans and features arrow

Basic

Book a demo

Pro

Book a demo

Premium

Book a demo

Enterprise

Contact us

Online check-in

Confirmation message​
Collect guest details​
Documents Scan​
Opt-in Marketing
Custom Questions
Registration card - E-signature​
Collect payments for stay​
Arrival Message
Segment guest by booking source
Duve transportation services
Security deposit collection
dollarIncluded with additional charges
Contactless Check-in Automation
dollarIncluded with additional charges
New
Staff-assisted Check-in
dollarIncluded with additional charges
New

Branded Guest App

Web-app
Content management
White labeled
Digital spots
Auto translations
Mobile key connection
dollarIncluded with additional charges

Check-out coordination

Payment collection
Review optimization

General

Analytics
Task Management
Frontdesk dashboard

Support

Knowledge Base support center​
Email and chat support
Tailored onboarding
dollarIncluded with additional charges

Communication Hub

Guest Chat
Omnichannel unified inbox​
SMS and WhatsApp​ messages
dollarIncluded with additional charges
OTA Messaging (Airbnb, Booking, etc.)
Live translations​
Canned responses​
Unique phone number
dollarIncluded with additional charges
Inbound messaging
dollarIncluded with additional charges
New

Flows

Automated guest messaging
Guest filter and segmentation
Advanced sending conditions
Message Triggers

Upsells & eCommerce

Room upgrades​ deals
Room upgrades​ bids
Create custom upsells
Smart early check-in upsell​
Smart late checkout upsell​
Add to hotel bill​
Connect to payment processing
Connect to 3rd party supplier​
Suppliers Payment management
Pre defined upsell templates
Access to service marketplace
Pending reservations (requires approval)
Instant connection to local services via marketplace
Upsell library with in-house and local services

Summary arrow

Sofitel Luxury Hotels logo Banyan Tree logo MGallery logo The Hoxton logo The Set Collection logo Wyndham Hotels & Resorts logo Astotel logo Curio Collection logo Crowne Plaza logo Collectionneur logo IHG Hotels & Resorts logo Accor logo Leonardo Hotels logo

Transform every guest touchpoint into a better experience and better business.

Book a demo

Frequently asked questions

Woman sitting on the couch holding coffee and a laptop Woman sitting on the couch holding coffee and a laptop Woman sitting on the couch holding coffee and a laptop

Any type or size of property, from a single independent hotel to a multi-brand group, a hostel, or a vacation rental portfolio. Every plan is modular, so you start with what your team needs today, online check-in and the guest app, for example, and add communication or upsells later as your operation grows.

Check our Integrations page to see which PMS’s, PSP’s, Digital Keys, and other third-party services we integrate with. If you don’t see your PMS, just ask us! Depending on feasibility, we can create this integration.

Yes. We currently support automated translations in up to 20 languages, but we are continually adding new languages. Plus, if you don’t see a language that you think your property may need, you can always request that we add it.

Yes. As you add properties, manage them under one account with branch-level and group-level views and permissions set per property, so the platform scales with your portfolio instead of needing a new setup each time you grow.

Unlimited. You can add as many users as you need and set different permissions for each user.

Yes. Sell through Duve's existing marketplace of vendors, add your own in-house upsells, or invite your own partners in, whichever mix fits how your property runs today, with room to add more as your upsell program grows.

Depending on your property's size and starting plan, Duve can go live in as little as 10 days, often in just two onboarding sessions. Start with what solves today's biggest need, and capabilities like the Communication Hub or Upsells can switch on later without a new implementation project.

You don’t have to, but it’s definitely recommended in order to take full advantage of Duve platform

Yes. You can also customize for which types of reservations you want to charge security deposits for.

Yes. The plans are built to stack: Pro adds the Communication Hub on top of Basic, and Premium adds Upsells on top of Pro. Most properties start with whatever solves today's biggest pain point and move up when they're ready for the next one. Your account manager can help you move between plans.

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We build the technology that helps hospitality teams deliver exceptional guest experiences at scale—so you can focus on creating memorable stays.

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