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Unlocking New Revenue in Hospitality
Online Check-in & Guest App
Kick-start guest engagement using pre-arrival communication, branded guest app and automations
Basic + Communication suite
A complete guest management solution, with a unified inbox & a personalized guest messaging (SMS, WhatsApp) capabilities
0% Commission on in-house upsells
Pro + Upsells
The complete solution to manage your guests and generate more revenue by incorporating smart upsells at the right step and the right time in the guest journey
Our enterprise plan includes advanced customizations and expert services, allowing you to assemble the perfect package of features for your enterprise with your dedicated account manager
Complete plans and features
Summary
Any type or size of property, from a single independent hotel to a multi-brand group, a hostel, or a vacation rental portfolio. Every plan is modular, so you start with what your team needs today, online check-in and the guest app, for example, and add communication or upsells later as your operation grows.
Check our Integrations page to see which PMS’s, PSP’s, Digital Keys, and other third-party services we integrate with. If you don’t see your PMS, just ask us! Depending on feasibility, we can create this integration.
Yes. We currently support automated translations in up to 20 languages, but we are continually adding new languages. Plus, if you don’t see a language that you think your property may need, you can always request that we add it.
Yes. As you add properties, manage them under one account with branch-level and group-level views and permissions set per property, so the platform scales with your portfolio instead of needing a new setup each time you grow.
Unlimited. You can add as many users as you need and set different permissions for each user.
Yes. Sell through Duve's existing marketplace of vendors, add your own in-house upsells, or invite your own partners in, whichever mix fits how your property runs today, with room to add more as your upsell program grows.
Depending on your property's size and starting plan, Duve can go live in as little as 10 days, often in just two onboarding sessions. Start with what solves today's biggest need, and capabilities like the Communication Hub or Upsells can switch on later without a new implementation project.
You don’t have to, but it’s definitely recommended in order to take full advantage of Duve platform
Yes. You can also customize for which types of reservations you want to charge security deposits for.
Yes. The plans are built to stack: Pro adds the Communication Hub on top of Basic, and Premium adds Upsells on top of Pro. Most properties start with whatever solves today's biggest pain point and move up when they're ready for the next one. Your account manager can help you move between plans.