Guest Engagement
at a New Level

Transform the way you check-in guests & make more revenue from every traveler.


Collect all the information you need ahead of time, eliminate the queue at your reception desk and offer a fast, easy & friendly experience upon arrival.

Collect direct contact details and arrival information from guests before they arrive. Including scanned passport and documents, digital signatures, terms, and conditions, opt-in marketing, add custom questions to your online check-in and more. 

Ancillary services are also offered with the ability to accept credit card payment online

Manage your online reputation by using Wishbox’s smart review system. Wishbox helps you keep the bad reviews in-house while spreading the great ones on social media and booking channels.

Wishbox will auto-translate all communication to the guests’ native language, dramatically increasing guest engagement and completion rates.


Engage with your guests from the moment the booking is confirmed, offering them access to information, recommendations and more.

Engage with your guests the way they are used to offer them a mobile friendly guidebook. Your guests will have access to a customized and branded guest-app. It’s a web app, so not downloading is required. The guest-app includes a personal area for guests that includes all the information about their reservation, FAQ, and additional services and recommendations.

Send out perfectly timed guest messages allowing you to communicate with guests automatically, prior to arrival. You can use segments and send messages to guests by booking sources and in their native language.

Automatically send out a confirmation email to your guests assuring them of the booking details. Fully customized with your logo and branding, the confirmation email can be personalized with your guest information and customly built per unit.

An easy way to communicate with guests, The Wishbox guest area includes a chat allowing you to easily communicate with guests. You can customize your chat messaging hours and add canned responses. 

Send out pre scheduled SMS messages to guests, auto-translated to thier native language.


Increase your revenue per guest by offering additional upsells and services, effortlessly.

Offer your guest the opportunity to check-in early based on your availability, and take full advantage of your occupancy.

Automatically offer your guest the ability to check-out late based on your availability.

Offer additional in house services such as transportation, tours, pub crawls & activities, bike rentals and more.

Offer additional in house services such as transportation,  tours, activities bike/car rentals and more.

Accept online credit card payments from guests

Wishbox will auto-split payment between you and your suppliers, making it extremely easy to earn more revenue from upsells.

Using Wishbox's you can easily communicate with guests - with the direct bookings, as well as the OTA channels, from the moment the booking is processed.